Refund and Cancellation policy

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we're here to help.

This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform Under this policy:

Cancellations will only be considered if the request is made 3 days of placing the order.

Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups).

Refunds are not granted to accounts closed for TOS violations.

Existing product upgrade or downgrade will not be refunded, user will be responsible for the action.

Refunds are not granted on Domain Registration/Renewal/Transfer..

Refund will not be available on purchase from credit balance

If already have product and order new product then no refund policy work.

No refund will be made if our team not found any issue in your Hosting plan from our side..

No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.

Tax

We will not refund you tax, transaction charges, convenience fees

REFUND CHARGE

1.For Indian Users: 20% Charge For Refund.

Domain Refund Policy

Refunds are not granted on Domain Registration/Renewal/Transfer.

Refund Mode

Full amount will be refund in same mode of payment you have used for make payment.

Contact Us

If you have any questions on how to return your item, please contact us:

Email: contact@viphostpe.in

Phone: +447367072643